Terms of Service

Please read these terms carefully before using BrightStartSG's services.

Last updated: August 19, 2025
1. Acceptance of Terms

By accessing and using BrightStartSG ("we," "our," or "the Platform"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to these terms, please do not use our services.

2. Description of Service

BrightStartSG is an educational guidance platform that provides:

  • AI-powered educational assistants
  • Knowledge base resources about Singapore's education system
  • Information and guidance for parents and students
  • Links to official educational institutions

Our services are provided free of charge and are intended for informational purposes.

3. AI Assistant Usage

Our AI assistants are powered by OpenAI's GPT platform. By using these assistants:

  • You agree to OpenAI's terms of service and usage policies
  • You understand that responses are AI-generated and should be verified
  • You acknowledge that you need a ChatGPT account to access assistants
  • You will use the assistants responsibly and ethically
4. Information Accuracy Disclaimer

IMPORTANT: The information provided on BrightStartSG is for guidance purposes only.

  • AI-generated responses may contain errors or outdated information
  • Educational policies and requirements change frequently
  • Always verify information directly with educational institutions
  • We do not guarantee the accuracy or completeness of any information

You are responsible for making your own informed decisions about educational matters.

5. User Responsibilities

By using our platform, you agree to:

  • Use the service for lawful purposes only
  • Provide accurate information when contacting us
  • Respect the intellectual property rights of others
  • Not attempt to interfere with or disrupt our services
  • Verify important information with official sources
6. Prohibited Uses

You may not use BrightStartSG to:

  • Violate any applicable laws or regulations
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Copy, distribute, or modify our content without permission
  • Use automated tools to scrape or harvest data
7. Limitation of Liability

BrightStartSG and its operators shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages
  • Loss of profits, data, or other intangible losses
  • Errors or omissions in the information provided
  • Decisions made based on information from our platform
  • Issues arising from third-party services (like OpenAI)

USE OF THIS SERVICE IS AT YOUR OWN RISK.

8. Intellectual Property

The content, design, and functionality of BrightStartSG are protected by intellectual property laws.

  • You may use our platform for personal, non-commercial purposes
  • You may not reproduce or distribute our content without permission
  • Educational information is compiled from public sources
  • AI responses are generated by third-party services
9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Service Availability

We strive to maintain service availability, but:

  • Services may be temporarily unavailable for maintenance
  • Third-party services (like OpenAI) may experience outages
  • We reserve the right to modify or discontinue features
  • We do not guarantee uninterrupted service
11. Changes to Terms

We may modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of our service after changes constitutes acceptance of the new terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes shall be resolved in the appropriate courts of Singapore.

13. Contact Information

If you have questions about these terms, please contact us:

Contact:

Use our Contact Form for terms-related inquiries