Contact Us

Have questions about our AI assistants or need help with Singapore's education system? We're here to help you every step of the way.

Send us a message

Get in Touch

We're committed to helping families navigate Singapore's education system. Reach out to us through any of the channels below.

Email Support

support@brightstartsg.com

We typically respond within 24 hours

Live Chat

AI chat on our homepage — English & 中文

Available 24/7

Location

Singapore

Serving families worldwide online

Frequently Asked Questions

Quick answers to common questions about our AI assistants

How accurate are the AI assistants?

Our AI assistants are trained on official institutional data and are regularly updated. However, we always recommend verifying important information directly with the institutions.

Is the service free to use?

Yes, all our AI assistants are completely free to use. We believe educational guidance should be accessible to everyone.

Can I use the assistants on mobile?

Our platform is fully responsive and optimized for mobile devices. You can access all AI assistants from your smartphone or tablet.

How often is the information updated?

We update our AI assistants monthly with the latest information from educational institutions. Critical updates are made as soon as new information becomes available.